*Please read our Terms and Conditions carefully. We strive to make your stay here as free and easy as possible, however, many of these terms & conditions are just common sense practices that mean we can all enjoy the benefits of historical buildings and country life.
We require a 20% holding fee on all bookings, full payment will be processed 1 day before arrival. In the event that a booking may be cancelled prior to the 2 day payment processing, we shall retain the 20% deposit as a cancellation fee. In the unfortunate event that a cancellation is made after the full payment has been processed we will retain the full amount and allocate 50% off a rebooking. In the event a group needs to leave earlier than the allocated booking stretch, we will deduct the remainder of payed days from a future booking. This applies to cancellations made as a group and not individuals. Individuals who cancel after the payment has been made or leave early will have their full payment retained by us.
If in the event we have to cancel your booking and could not offer any alternative accommodation we shall refund all monies to the respective party.
Arrival & Departure:
Your accommodation will be prepared at an arranged time between yourself and us. Departure from your room or cottage will be dependent on whether or not that particular room or cottage has been booked on the day of your departure.
We do not accept liability for damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Damages and Breakages:
Please report any breakages or damages in or around our property caused by you as soon as possible. Minor breakages will not be charged for. More significant damages or breakages will be invoiced accordingly before you leave. If left unreported a surcharge will be implemented on top of the repair or replacement cost which will be billed to you accordingly.
We retain some of your data in digital form for future contact regarding our retreats. If you would prefer us not to retain this, please let us know.
Lost property will be kept until collection, or posted (With additional postage fee according to size and weight of the item) for ten days after you have been informed that we have found it. After ten days the item will be either disposed of or given to charity.
It is forbidden to smoke indoors anywhere on our premises. There are sheltered areas where smoking is permitted, please request an ashtray for this purpose. Cigarette butts found littered in any area other than the allocated ashtrays will incur a cleaning surcharge of £6.50.
Please do no litter on our premises. It endangers our farmyard animals, our local wildlife, and blemishes the natural beauty of our surrounds. Anyone caught repeatedly and purposefully littering will incur a £6.50 cleaning surcharge for every hour spent picking up litter over the course of the stay and billed appropriately.
Recycling and Rubbish Disposal:
We try our hardest to be green and sustainable, in our cottages we have provided bags for recycling, landfill, compost, and glass. Please abide by these eco-friendly rubbish disposal rules; our rubbish disposal units have a 10 litre capacity, if you have extra wastage or an excessive amount to dispose of, it is your responsibility to take the extra rubbish with you or dispose of personally at our local recycling plant which is a five minute drive away.
We have a diverse variety of animals @ Glynhir, please seek our advice when wanting to encounter up close any of our animals. Please also shut any gates you have passed through on our land. Use common sense when in the company of our animals; anyone found tormenting our animals in anyway will be asked to leave without reimbursement of their payment.
After 10pm please keep noise down to an appropriate level, not only as courtesy to other guests but also in respect to the wildlife.
It is forbidden to access any of our work sheds or buildings not allocated to your group.
We are currently updating our internet services, T&C to be announced.